Common Concerns and Questions

1. I want a custom handrail or I want to modify the platform.

2. My steps are too narrow for me to walk up hands free. 

3. I can feel the platform flex when I jump on it.

4. How does the platform work on uneven ground? 

5. Can I encircle a house or a vehicle? 

6. How does the platform work on soft wet ground?

7. What makes the SafeTec platforms so sturdy you can walk to the end and it will not tip over? 

8. How high off the ground can I work? 

9. I ordered my platform at a trade show and wanted to check the status of my order.

10. I need pricing and availability.

Safety Questions 

1. OSHA questions and concerns

2. How much weight are the handrails certified to hold?

3. Who is using the SafeTec Platform? 

4. What are the safety and ergonomical benefits over a traditional Ladder? 

Product Questions and Troubleshooting

1. I am having trouble putting the height adjusting pin in or my industrial wheel kit is locked.

2. My platform will not close flat.

3. What is the last hole for in the height adjusting?  

4. The hole does not line up when I try to put the height adjusting pin in. 

5. I lost a piece off my platform OR I need a replacement part.

Shipping - Return - Exchange Policy

1. SafeTec Return Policy

2. SafeTec Exchange Policy

3. Shipping Policy

4. Shipping Questions

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